Contact
Contact us
Write to us about anything — an order, a code, a payment. The fastest route is a support ticket: it attaches to your order, so you never have to re-tell the story.
Open a support ticket
Ways to reach us
Write to the right place
These addresses get you a faster answer, by topic:
- Orders, codes, payments, refunds: support ticket (please include your order number)
- Partnerships and bulk purchase: [email protected]
- Legal and copyright notices: [email protected]
- Job applications: [email protected]
We monitor support tickets every day and answer in the order they arrive. Tickets that include an order number and a screenshot are resolved noticeably faster.
Before you write
My code doesn't work — what should I do?
First check the region: the product page and your order detail both state which country's account the code works on. If the region is right, open a ticket with your order number and a screenshot of the error.
I paid but I can't see my order.
Some payments take a few minutes to be confirmed by the bank. Check the Orders page in your account; if it is still missing, write to us with the email address you paid with and the amount.
I ordered as a guest — how do I track it?
The link in your order email opens the order. If the email never arrived, registering with the same address attaches the order to your account.
I'd like a business quote.
Email [email protected] with the products, quantities and how often you need them, and we'll come back with pricing.
Got your order number handy?
A ticket opened with the order number is resolved in a single pass.
Legal information
Turgame is a registered trademark of Gelsin Teknoloji Limited Şirketi.
- Legal name: Gelsin Teknoloji Limited Şirketi
- Trade registry no: Adana / 70932
- Tax office / no: Ziyapaşa T.O. / 2910831287
- Mersis no: 0291083128700012
- Address: Mahfesığmaz Mah. 79157 Sk. No:2 Çukurova / Adana / Türkiye
- Phone: +90 532 736 59 87
- E-mail: [email protected]
For sales terms, the right of withdrawal and how we handle personal data, see our Distance Sales Agreement, Refund Policy and Data Protection Notice.